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  • How can I manage my account, conversations with the service provider, and see my order history? 
    You can manage everything related to your account by clicking on your profile picture and selecting "Settings" to view all available administrative functions. You may also view your messages from customers by clicking "Inbox" or edit your profile by clicking on "Profile" after you click on your profile picture. On mobile, all options are available by clicking on the menu icon.

  • I received an unwanted non-business related message. What can I do? 
    Your comfort and safety is the most important to us. Please message our team here or by sending an email to and we will look into the conversation and take appropriate action. Unwanted non-business related questions to another designer or customer will lead to being banned from

  • How can I delete my account?. 
    You can delete your account by clicking on your profile picture, then "Settings" and select "Account" tab - there you will find the "Permanently delete my account" button at the bottom of the page.

  • How can I contact the support team? 
    For fastest response, please use online chat by clicking on the chat bubble on the bottom right of the site. Be sure to follow our account by going here and selecting "Follow" on our profile page. You can message us through our profile also, or email us